Hot tub FAQs

Plug and play hot tubs are suitable for areas where you are unable to get a 40 amp power supply to it. They are 13 amp and you can plug it into an outdoor waterproof socket and your hot tub will run perfectly. You can still have the massage jets and music and lights on and don’t need to invest in the cable required or need an electrician to come out.

The larger the hot tub the more power and electrical current that is needed. When you go up to three or four pumps for hot tubs you may be looking at a 40-amp feed. There is no such thing as a 32-amp hot tub. 32 amps is the amount of power that is required to run a standard hot tub that will have a heater and a couple of pumps running simultaneously. With a 32 amp you could use it for three or four hours and your heater won’t turn off and the temperature will remain the same.

This is different for each customer depending on who will be using it – a couple, family or friends. Even if there will only be two people using the hot tub, different options of seats will allow you to soothe different muscles. You may also require a greater number of loungers rather than seats. We have varying options and can help you decide.

There are so many different features to choose from including LEDs lights, jets, music systems, water fountains, downward LED lights, automatic chemicals – you need to pick the features right for you. Lights will help your mood and music will help entertain your guests and automatic dosing will make it easy so you don’t have to add your chemicals in each night – so choose what is the most important feature for you.

To find your nearest showroom please visit our Find A Showroom page. We have Platinum Spas showrooms throughout the UK and Europe.

We pride ourselves on the close relationships we have built with our partners – we work as one team. Not only do we offer the very best support to our partners, we constantly go beyond expectations to support you with sales, marketing, operations and events.

We have a growing number of partners in the UK and Europe that distribute a range of luxurious hot tubs and swim spas. To become a partner please complete our become a partner form (hyperlink to the become a partner page).

Swim Spa FAQs

Yes, this is possible. You will need to create a gap around the full swim spa with the measurements of 600mm. We would advise you to create a trap door into your decking which can be used for access if we ever need to get to the side panels.

Yes, your swim spa does come with a drainage outlet that is located at the bottom of the swim spa. However, a quicker way to drain your swim spa would be with a submersible pump.

The water temperature can be set up to 40 degrees. The ideal water temperature for swimming is around 30 degrees but aquatic therapy should be up to 33 degrees. If you want to lounge in the therapy seats and relax then we recommend you set it to 37.5 degrees.

In the swim spas which have dual temperature units, where there is a barrier between the swim area and the hot tub; the hot tub side of the unit can be heated to 40 degrees.

Yes, you may get a little wet from any splashes but sit back, relax and enjoy watching them swim or work out.

Manuals, guides and brochures

Platinum Spas Spa Touch Manual

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Platinum Spas TP600 Manual

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Platinum Spas TP800 Manual

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Platinum Spas VL260 Manual

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