We take pride in the quality of our hot tub and swim spas from the controls we use down to the pipework materials. We use the latest technology on the build and design work to create cutting edge products ensuring we go beyond expectations for our customer.
We demand excellence and meet every challenge with quality whilst ensuring we go beyond expectations. We pride ourselves on our customer service; we genuinely care about our customers and partners and put them at the heart of everything we do.
New for 2022
We are pleased to announce the details of the New Platinum Spas hot tubs for 2022. The new range includes upgraded corner panels with full LED lighting strip, upgraded jets, upgraded diverters and upgraded insulation.
The 2022 Marseille, Mykonos, Monaco and Oslo and Colombo models will include upgraded jets, upgraded diverter and upgraded side panels.
We continue to innovate every year with new models being introduced to ensure we offer the very best in technology and design, with a wide choice to suit every budget.
New Quality Control Manager Recruited
Quality is of utmost importance for Platinum Spas. To ensure we continue to focus on quality and drive our standards to be higher, we have recruited a full time team member to be based at our Platinum Spas factory in China.
Ingrid TingTing started on 1 August 2022 as Quality Control Manager. Her role will be to ensure that quality control checks are implemented and that these are adhered to at all times. Ingrid will be in close contact with the Superior Wellness team, in particular the After Sales team who will make her aware of any issues to ensure that we continue to continue to drive quality standards higher.
Using the finest methods of hands craftsmanship and modern technologies
We take care and pride in every hot tub we make with each one uniquely crafted by hand during the build. Our skilled teams use their hands to ensure every detail is to the highest quality standard, where this isn’t possible, we use the latest technologies to maintain our high levels of quality.
The stainless steel structure is hand-welded for each spa with the fibre-glassing hand-sprayed then hand-rolled. All plumbing is assembled by hand and manually glued and fitted and some of the jet holes are hand drilled or manually cut. Our brand is consistent with all hot tubs built to the same high standard, but each hot tub is actually custom made with many of the processes by hand.
Platinum Premium Shield
With innovation as one of our brand values, we are always striving to innovate and improve products based on customer feedback and insight. We are committed to improving the energy efficiency of our products and for inspiration we have looked at how modern homes are insulated. A hot tub should not be built any differently.
The new Platinum Premium Shield features on the luxurious Premium range and swim spas. This combines five different types of insulation to retain the heat within the cabinet by the Superior Heatlock Insulation Process (SHIP), which includes:
- The base has a reflective foil wrap
- The cabinet has thick foil coated insulation panels fitting into it
- The shell has several layers of ultra-efficient spray foam
- The hot tub has an additional 360-degree wall of reflective foil wrapped around the steel structure locking in heat
- And the hot tub has a well-insulated cover
Brand New 3D AR Experience
Platinum Spas is proud to announce our latest venture into 3D AR (Augmented Reality) hot tub experience which is available to view on the Platinum Spas website.
This latest feature will enable you to not only be able to have a 360 view of the Premium range Tokyo hot tub but also view the hot tub in your space and the process is really simple.
It will also be a great benefit to our partner network as it will enable them to demonstrate this product to a customer even if they do not currently have that particular model in stock.
One of the benefits of AR is that it increases engagement and interaction whilst also providing a richer user experience. We are continuing to innovate and focus on what our consumers want. This is just one of many steps we are taking to take our marketing to the next level.
Read the full blog on our latest news tab.
All Platinum Spas products come with wood composite side panels, perfect for all weather conditions. The side panels are easily changeable incase of damages caused by the end user. We only use high quality components which are industry leading.